Frequently asked questions
Shipping & Returns
What are the shipping costs?
How long will shipping take?
Delivery time of orders vary according to country and your chosen shipping option, orders will be processed within 1-2 business days. Please note that the times below are estimates and that not rights can be derived from this table.
|Netherlands & Belgium
|2 - 3 business days
|Europe (including UK)
|Approximately 1 week
|USA & Canada
|Approximately 1.5 weeks
|Rest of the world
|Approximately 1 – 3 weeks
Can I track my order?
Do you ship globally?
Do I need to stay at home to receive my package?
You’ll receive your package in your letterbox. Convenient, as you don’t need to stay at home!
Do I need to pay customs?
You will not face any additional costs when shipping within the European Union's free trade areas.
We will automatically deduct 21% VAT from your order when it's shipped outside of the European Union. But always check the customs regulations of your country to avoid any unforeseen delays and costs. Please note that we cannot be held responsible for any problems / costs arising from importing and customs processing.
What is your return policy?
Health & Safety
Is temporary tattoos safe?
HUE temporary tattoos are skin-friendly and made of safe ingredients to protect your skin.
What are the ingredients of HUE tattoos?
The main component of our temporary tattoos is the fruit juice of Genipa Americana (Genipin).
- Staining ingredient (Genipin)
- Glue (Sucrose Acetate Isobutyrate, Polyvinyl Butyral, Dipropylene Glycol Dibenzoate)
Can tattoos cause allergic reactions?
Is Jagua different from Black Henna?
Hue temporary tattoos are not made of (black) henna. They do not contain PPD or any ingredients that are harmful to the skin.
Usage & Instructions
How much time does it take to apply?
How long do temporary tattoos last?
HUE tattoos last anywhere between 5 and 25 days.
How long your tattoo lasts will depend on your skin’s chemistry, frequency of washing, friction and rubbing, and your skin’s hydration. This is highly dependent on where you place the tattoo on your body.
Please note that HUE tattoos are for external use only and we recommend against applying tattoos on the face or sensitive skin areas.
What tattoo colour does it give?
Black with a hint of dark blue. The exact colour depends on your skin tone, but there are no other colors possible.
Will the tattoo show up well on dark skin?
Do temporary tattoos work on hairy skin?
Are HUE temporary tattoos waterproof?
How can I protect my temporary tattoo?
Keep your skin well-moisturized and avoid scrubbing.
Pro tip: Apply a small layer of petroleum jelly or sunscreen to protect your tattoo.
My tattoo doesn’t show properly straight after removing. Why?
HUE tattoos need 12 - 48 hours to become blue-black. Keep calm and don't worry :) Your skin will gradually respond to the genipin contents of HUE tattoos. After applying, your skin will color blue-black during 12 - 48 hours.
How to avoid unwanted staining?
How to remove my tattoo?
Removing your tattoo is possible but will take some days.
You can speed up the fading process by gently scrubbing the skin with an exfoliating product. Stop scrubbing when you experience any discomfort. You should never damage your skin!