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Shipping & orders

Do you ship world wide?

Yes, we provide world wide shipping.

How long does shipping take?

Your order will be processed within 1-2 business days. Shipping time depends on your country and chosen shipping option.

Region Estimate*
Germany, United Kingdom, France, Netherlands & Belgium 2 - 3 business days
Europe (including UK) About 1 week
USA & Canada About 1.5 weeks
Rest of the world Between 1 – 3 weeks

*The table above is an estimate and no rights can be derived from this table.

How much are shipping costs?

Flat shipping rate of € 5. Free shipping for orders over € 25 You can also choose to ship with a tracking code at a different fee by selecting this option during checkout. Costs are automatically calculated and depend on your location.

How will my order be shipped?

Your order will be shipped within 1-2 business days in a protective bubble pouch.

Do you provide express shipping?

Express option are not listed because of high costs and fast regular shipping options.
Please do contact us if you're really in a hurry and we'll see how we can help.

Can I track my order?

You can choose to ship with a tracking code by selecting this option during checkout.
Costs are automatically calculated and depend on your location.

Do I have to consider customs declarations / costs?

You will not face any additional costs when shipping within the European Union's free trade areas.

We will automatically deduct 21% VAT from your order when it's shipped outside of the European Union. But always check the customs regulations of your country to avoid any unforeseen delays and costs. Please note that we cannot be held responsible for any problems / costs arising from customs processing.

What payment options do you provide?

You can safely pay online with any medium that you choose. We use MultiSafepay as payment provider.

When am I free of paying tax (21% VAT)?

21% VAT is automatically deducted if your order is shipped outside of the European Union.

What is your return policy?

HUE tattoos are prone to deterioration and therefore all sales are final.
However, please do contact us if you would experience any issues. We will always try to help you.

Read more in our terms and conditions.